FAQs & Support

Merch

How do I care for my LesbianLand merch?

To keep your pieces looking fresh and feeling soft:

  • Turn items inside out before washing (hand wash if possible) 

  • Machine wash cold with like colors.

  • Use mild detergent (no bleach or fabric softener).

  • Tumble dry low or hang dry for longest life.

  • Avoid ironing directly on prints or embroidery.

What’s your return policy?

  • We accept EXCHANGES ONLY for unused, unwashed items within 5 days of delivery.

  • To start a return, just email us at contact@welcometolesbianland.com with your order number and reason for return.

  • Note: Sale items and limited drops are final sale.

How does shipping work?

  • We ship from Houston, TX. Orders typically process within 5-7 business days.

  • Shipping times vary depending on your location and carrier, but you’ll receive a tracking number once your order is on the way.

  • We currently ship world wide! 

  • If you need help tracking your order, reach out to contact@welcometolesbianland.com.

Events

What are LesbianLand events like?

High energy, social, and designed for easy interaction. Some events are structured, some are more free flowing, but the focus is always connection and good vibes.

Can I come alone?

Yes. Many guests attend solo. LesbianLand events are intentionally designed to make that feel comfortable, not awkward.

How old do I have to be to attend?

Most events are 21+ because they are hosted at bar and lounge venues. However, LesbianLand also hosts select events throughout the year that are open to guests under 21 or designed to be family friendly. Age requirements are always listed on the individual event page.

What happens if I’m late or can no longer attend after I’ve purchased my ticket?

Tickets are non-refundable. Details are outlined in our Event Policies. Entry is not guaranteed for late arrivals.

Will there be photos or videos?

Yes. All events are photographed or recorded for social media and promotional content.

Where can I find event details?

All information including date, time, and location is listed on the event page prior to purchase.

Contact Us

We’d love to hear from you 💌

Whether you have questions, want to collaborate, or just wanna say hey — our inbox is open! LesbianLand is all about connection, community, and creating space for us, by us. Use the form below or shoot us an email and someone from our team will get back to you soon.